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Transactional Emails: Make Your First Impression Count
http://cdemails.com/articles/5262/1/Transactional-Emails-Make-Your-First-Impression-Count/Page1.html
MediaPost Communications

Since 1996, http://Mediapost.com has been the largest and most influential media, marketing and advertising site on the net, providing news, blogs, directories to help our community of more than 100,000 members better plan and buy both traditional and online advertising.

 
By MediaPost Communications
Published on 04/23/2009
 
by Loren Mcdonald - Transactional messages are a golden opportunity to engage with customers: to introduce or extend the email relationship with customers or subscribers, to anticipate and answer questions or to cross-sell or up-sell products or services. Yet, many marketers don't take advantage of this easy and obvious benefit.